TANKAVENGERS CARDS / The Guide

Privacy Policy

TANKAVENGERS CARDS is a Pokémon card business based in Central Indiana. We sell in person at live card shows through Shopify POS, and by direct order arranged by text or email. Our website is a browse-and-inquire catalog — there is no online checkout.

This policy explains what information we collect, why we collect it, and how you can reach us about it.

Information we collect

We collect only what we need to answer an inquiry, complete a sale, ship an order, or keep a record of a deal:

Your name
Phone number and email address
Shipping address, when you ask us to ship
The content of your texts, emails or Instagram messages to us, and our replies
Payment details as required to take payment (handled by Shopify, the card network, or the method we agree on — we do not store full card numbers)
Basic website technical data that Shopify may collect when you visit the site (for example, browser type or pages viewed)

You do not need an account to browse the catalog. If you never message us or buy from us, we are not collecting a customer profile on you.

How we use it

We use this information to:

Reply to your inquiry and confirm a card, price, condition and availability
Take payment, pack and ship an order, or complete a show sale or trade
Send you the tracking number and handle a refund, replacement or shipping claim when one applies
Keep records we are required to keep (sales, taxes, returns)
Improve how we run the shop

We do not sell your personal information. We do not share it with other sellers or mailing lists. We may share it with:

Shopify, payment processors and the carrier we use for your order, so we can take payment and ship
Our professional advisors or the government when the law requires it
A service that helps us run email or text, if we use one, only to deliver messages about an inquiry or order you started

Texts and emails

The fastest way to reach us is text at (317) 721-5051, or email tankavengerscards@gmail.com. We text or email you about inquiries and orders you started with us. If you want us to stop, tell us and we will. Show announcements or occasional shop updates are only sent if you have asked to receive them.

How long we keep it

We keep order and customer records as long as we need them to complete the sale, handle a return or claim, and meet tax and bookkeeping rules, then we delete or de-identify them when we no longer need them.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it, subject to records we have to keep. Text or call (317) 721-5051 or email tankavengerscards@gmail.com.

Children

Our catalog is a Pokémon card shop and young collectors are welcome at our table, with the parent and guardian rules in our terms of service. We do not knowingly collect personal information from children through the website for marketing. If you believe we have information from a child that should not be there, contact us and we will take care of it.